Terms of service

Terms of Service

About these terms. These terms apply when you use pickletimes.com or place an order with us. pickletimes.com is operated by Pickletimes Company Limited, 133 Hoi Bun Road, 11C, Kwun Tong, Kowloon, Hong Kong SAR. By placing an order you agree to these terms.

Orders. Your order is an offer to buy. We accept your order when we send you a confirmation email. If we cannot fulfil an order, we will contact you and refund you in full.

Pricing. Prices are shown in the currency selected on the site and may change without notice. If a product is listed at an incorrect price, we will contact you before shipping and you may cancel the order.

Payment. Payment is taken at checkout. Payments are processed by our payment providers. We do not store full card details.

Shipping and delivery. Shipping terms, regions, and estimated delivery times are set out in our Shipping policy.

Returns and refunds. Returns and refunds are handled under our Refund policy.

Product information. We aim to describe our products accurately. Colours can appear differently on different screens. Specifications may change as we improve our products.

Acceptable use. You may not use our site to break the law, to interfere with the site, or to copy our content for commercial use without written consent.

Our content. All content on this site is owned by Pickletimes Company Limited or used with permission.

Limitation of liability. We are responsible for supplying products that match their description and are of reasonable quality. We are not liable for indirect or consequential loss. Nothing in these terms limits any right you have under the consumer protection laws of your country of residence.

Changes to these terms. We may update these terms. The version published on this page at the time of your order applies to that order.

Governing law. These terms are governed by the laws of Hong Kong. This does not affect any mandatory consumer protection rights you have where you live.

Contact. Email support@pickletimes.com.