Frequently Asked Questions

About PickleTimes

What is PickleTimes?

PickleTimes is a Canadian pickleball paddle brand built for players who take their game seriously. We design paddles that combine technical performance with bold identity — built for the court, made to stand out.

Where are PickleTimes paddles designed?

All PickleTimes paddles are designed in Canada.

The Paddles

What is the difference between the Rally Series and Wild Series?

The Rally Series is our premium competitive line, built for players who demand precision and performance. The Wild Series is our accessible line — bold, capable, and built for players stepping up their game. Both series share our core commitment to quality and design.

What are the three playing profiles?

Every PickleTimes paddle comes in three profiles:
Balance — Our standard shape. Optimized for all-court play with a generous sweet spot and consistent feel.
Strike — Our elongated shape. Extended reach and added leverage for offensive players who want more from every shot.
Guard — Our widebody shape. Maximum surface area for precise touch, control, and defensive play.

What is the MPP Build Core?

The MPP Build Core is PickleTimes' proprietary core technology. Available in 16mm and 14mm, it's engineered to deliver reliable feel, consistent dwell time, and performance you can count on across every session.

What is the difference between the 16mm and 14mm core?

The 16mm core offers deeper dwell time for a softer, more controlled feel — ideal for players who prioritize touch, drops, and placement.
The 14mm core delivers a livelier, faster response off the face — built for players who want more pop and pace behind their drives and volleys.

What surface material do PickleTimes paddles use?

All PickleTimes paddles feature a T700 Carbon Fiber surface for consistent spin, reliable feel, and responsive contact across the full hitting area.

What grip circumference do PickleTimes paddles have?

All paddles come with a 4.25 inch grip circumference — designed for a comfortable, confident hold through long sessions.

Orders & Shipping

Where do you ship?

We currently ship across Canada and the United States. International shipping options are coming soon.

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times vary by location. You will receive a tracking number once your order has shipped.

Can I change or cancel my order?

Orders can be changed or cancelled within 24 hours of placement. Please contact us immediately at support@pickletimes.com if you need to make changes.

Returns & Warranty

What is your return policy?

We accept returns on unused paddles in original packaging within 30 days of delivery. Please visit our Returns page or contact support@pickletimes.com to initiate a return.

Do PickleTimes paddles come with a warranty?

Yes. All PickleTimes paddles are covered by a manufacturer's warranty against defects in materials and workmanship. Please register your paddle and contact us if you experience any issues.

Paddle Care

How do I care for my paddle?

Wipe the paddle face with a dry or lightly damp cloth after each session. Avoid prolonged heat exposure, store in a paddle cover when not in use, and replace grip tape when worn to maintain consistent feel and control.

Still Have Questions?

Reach out to us at support@pickletimes.com — we're happy to help.